Clarity Values, Ethics & Approach 





Clarity takes very seriously its code of business values, ethics, corporate governance, compliance, and transparency of operations

Our core values shape the culture and define the character of our company;

they serve as a foundation in how we act and make decisions.


Stewardship means building a better company for future generations, acting with an owner mentality, developing our people and helping improve communities and the global environment.


Best People 

Best People means attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative environment.


Client Value Creation 

Client Value Creation means enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value.


One Global Network

One Global Network means leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business.


Respect for the Individual

Respect for the Individual means valuing diversity and unique contributions, fostering a trusting, open and inclusive environment and treating each person in a manner that reflects Clarity’s values



Integrity means being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.




Complexity & Growth

We recognize that all businesses are faced with complex processes which are not core to their purpose and reason for doing business.

We thrive on the challenge of managing these complex processes on behalf of our customers, transforming the way they do business. Our solutions give them the freedom to focus on how they can help their business grow.


Our customers are more sophisticated, more demanding

and more knowledge-hungry than ever before. We pride ourselves on being innovative and creative partners. We bring fresh ideas and new offerings to our customers and we use technology to create greater value for the processes that we carry out.


Our technology platforms are unique and give customers a competitive edge. Through our high-value model of Business Processing as a Service (BPaaS) we are able to combine the very latest technology to the delivery of complex processes.



Our people have unique insights, particularly within getting results. We have accumulated valuable intellectual property through the work we do and are able to deliver complex business processes which are business critical.


Compared to our larger competitors, we are flexible in our service delivery. We are able to provide a range of delivery solutions, either in terms of;

  • where we deliver the service through tailor made options,


  • how we deliver the service through shorter, lower value contracts, that are strategic partnerships.



Business processing, services, procurement and technology services.

We are experts at understanding our customers’ business ambitions, embracing the complexity of their challenges and working with them to unlock and realize their growth potential. We remove complexity across a wide range of service lines for customers within an array of industries. Understanding our customers' businesses and inspiring confidence


Our business model is based upon advice and partnership.

First, we listen. We focus on the problems you have to solve rather than the products and solutions we have to sell.

Then, we propose personalized solutions that address your individual challenges. 

We are with you for the full journey too: many of our customers have been with us for five or more years.

Why?  Because they know we remain committed to simplifying their business processes and technology services.

If you’re currently asking questions like these, we should talk:


--  “How can I create a new operating model that will provide sustainability and predictability for the next five to ten years?

--  “How can I conserve cash and improve my return on investment?

--  “Is it possible to instigate a variable cost model and partner with an external organisation willing to invest in our underlying infrastructure?

--  “How can I get our products and services to market more quickly and cost efficiently?”

--  “Our nearest competitor has a cost-to-income ratio that’s 20 basis points ahead of us. What can we do about that?


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Clarity 360 is a Clarity SA, VESNA OSEAM Co.